Frequently asked questions

LaunchKit is a guided course for new and aspiring entrepreneurs. Twenty interactive chapters take you from idea to launch, each chapter teaches a concept, asks you to apply it to your own business, and gives you AI feedback on your answers. At the end it generates a real, printable business plan.

Each chapter has three steps: read the short lesson, answer the questions about your business, and get AI feedback (scored 1–5 with specific suggestions). Your answers carry forward, so later chapters build on earlier ones. After all 20, the Business Plan Generator turns everything into a finished plan.

No. The early chapters help you find and sharpen an idea. If you already have one, even better, you'll move faster.

Yes. You get your whole first chapter free, read the lessons and get real AI coaching on every answer in Chapter 1, no credit card. After that, a one-time $29 unlocks AI coaching for all 20 chapters (262 credits) so you can finish your plan. It never writes your answers for you.

Each answer you write gets AI coaching, and each coaching analysis uses one credit. Reading the lessons is always free. Coaching every answer is how you complete a chapter, so credits are what carry you through the course.

262 AI coaching credits, enough to coach every answer through all 20 chapters twice and finish your business plan. The coach gives honest feedback on the answers you write; it never writes them for you. One-time payment, lifetime access, and the credits never expire.

Yes, credit packs are available from the Hub: 50 for $19, 150 for $39, or 500 for $79. Credits are added to your balance and never expire.

Your whole first chapter is free, so you can be sure it's worth your time before you pay anything. And if you buy and it isn't right for you, email stacy@stacysdigitalplayground.com within 7 days for a full refund. (For the record: the refund applies as long as you've used fewer than 20 of your credits. Top-up credit packs are final except for billing errors.)

There's nothing to cancel, purchases are one-time, not recurring. Your data and access stay with you unless you delete your account.

From Account settings. Email changes require confirming the new address; password changes require your current password.

On the login page, click "Forgot password?", we'll email you a link to set a new one.

Check your spam folder. On the login screen there's a "Resend it" link to send the confirmation email again.

From Account settings → Delete account. This permanently removes your account and all your data (answers, business plan, credit history) and cannot be undone.

Your data is stored securely in Supabase (US) with row-level security so only you can access your rows. We use Stripe for payments, Anthropic for AI analysis, Vercel for hosting, Resend and MailerLite for email, and Sentry and PostHog for error monitoring and analytics. We do not sell your data. See our Privacy Policy for details.

Yes. You own the answers you write and the business plan generated for you.

No. Your answers are sent to Anthropic only to generate your feedback, and are not used to train models.

Yes, LaunchKit is mobile-friendly and can be added to your phone's home screen and used like an app.

The latest two major versions of Chrome, Safari, Firefox, and Edge.

If an analysis fails, your credit isn't charged, just try again in a moment. If it keeps happening, email us.

Email stacy@stacysdigitalplayground.com for bug reports, ideas, billing, anything. Stacy reads every message and usually replies within a day or two.